Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other global privacy laws.

1. Information We Collect

We collect only what is necessary to provide our service:

Photos you upload: To generate your AI profile pictures.
Email address: For order delivery, account management, and communication.
Payment information: Processed securely through our payment provider (we do not store your full card details).
Usage data: Anonymous analytics to improve our service.

2. How We Use Your Information

Your information is used to:

Process and deliver your AI-generated orders.
Send order confirmations and updates.
Provide customer support.
Improve our AI models and service quality.

3. Photo Security and Data Retention

We take the security of your photos very seriously:

All uploads and generated images are encrypted in transit and at rest.
Original photos are deleted within 30 days of order completion.
Generated photos are stored for 90 days to allow for redownloading, after which they are permanently deleted.
We do not sell your photos or use them for any unsolicited purposes.

4. Data Sharing

We do not sell your personal information. We may share data strictly with trusted third parties to provide our service:

Payment processors (for secure transactions).
Cloud infrastructure providers (for secure storage and processing).

5. Your Rights (GDPR & Global Privacy Laws)

Depending on your location, you have the right to:

Access the personal data we hold about you.
Request the correction or deletion of your data and photos.
Opt out of marketing communications at any time.
Export your data in a portable format.

6. Cookies

We use cookies for essential website functionality and analytics. For more details, please see our Cookie Policy.

7. Contact Us

If you have any questions or requests regarding your privacy, please contact us at support@pfpmaker.com.